Privacy policy

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Your privacy is our priority 

BONBON KARLA d.o.o. is dedicated to protecting the data in accordance with the latest laws on personal data protection and privacy. BONBON KARLA d.o.o. Transparent is what your data is collecting, how we use it, and how you can control what we are doing with this data.

About this 

This privacy notice refers to the collection and use of your personal data by www.bonbonkarla.hr
By accessing and using our services, you agree to the terms and conditions of this Privacy Notice as well as the cookie usage rules available at www.bonbonkarla.hr/kolacici. This privacy notice and cookie policy will be updated as needed and published changes on our website.
This Privacy Notice was last updated on May 24, 2018.

Which data do we collect?

The information we collect about you depends on which services you use, but it is important that you know that we will collect your personal information only when it is needed. Data we can collect include:
• Information about your visit to the www.bonbonkarla.hr website including details of your Internet Protocol (IP) address, type and device identifier, operating system, browser version, cookie information, content you have viewed and details of your navigation on www.bonbonkarla Forums
• Location data from your IP address or data accessed by the global positioning function on the device (eg GPS)
• other data to check compliance with the terms of use and / or when required by law
We collect all collected data using Google Analytics.

When and how do we collect your information?

We (or the third party we have authorized to do so) can collect information about you:
• when you contact us with a query, request or other feedback
• When you request that we provide you with newsletters or other types of notifications through direct marketing
• tracking your use of www.bonbonkarla.hr
• when we check compliance with the terms of use and / or when we are required by law
• using cookies or other devices (for details, see Cookie Disclaimer at www.bonbonkarla.hr/collection)
• Third parties who have verified that they are authorized to pass your information in accordance with your legal rights
We can also combine data collected from different sources such as information that is publicly available or received from other public sources. All information is kept and used in accordance with this Privacy Notice.

Do we use cookies?

We and the third party authorized to do so may use cookies and / or other storage tools and sometimes keep track of your information. For more details on what cookies are, which cookies we use and how to disable them, see the cookie notification at www.bonbonkarla.hr/collection.

How long do we keep your data?

We only keep your personal information for as long as necessary, which is case-by-case. The length of the data retention period depends on the purpose for which the data was obtained. For example:
• We may need to keep some personal information about you so that we can respond to your eventual complaint about our services;
• We may need to keep personal information in order to defend future possible legal requirements
• Sometimes the minimum period of data retention is determined by statutory obligation

How do we use your data?

We and the third party authorized we can use your information in different ways, to be able to:
• track, develop and improve the Services and / or your User Experience www.bonbonkarla.hr
• provide support when using www.bonbonkarla.hr
• process your complaint or inquiry
• contact you with the messages related to our service
• monitor compliance with our terms of use or other terms and conditions regarding your use of www.bonbonkarla.hr as well as investigate any suspected possible violation of the same
• Provide access to one or more social network sites via our web site (keep in mind that if you choose to connect to social networks linked to www.bonbonkarla.hr
Your personal information may be shared between BONBON KARLA d.o.o. and your personal account on a particular social network (such as Facebook) and all personal information shared with that third-party social network, are processed in accordance with their privacy policy)
We process your personal information only if we have the legal basis for it. Generally, we handle them only for the following reasons:
• You gave consent for processing. Whenever necessary, we will ask you for a prior permission to process your personal information and know that even after you have given the privilege, you are always entitled to withdraw
• Processing is necessary to comply with legal obligations BONBON KARLA d.o.o.
• Processing is necessary for the legitimate interests of BONBON KARLA d.o.o. or third party. For example, we have a legitimate interest in understanding how people use our website to improve it. Therefore, we may use your personal information to understand and analyze the use of our website. In certain limited circumstances you may have the right to file a complaint on the basis of such legitimate business interests.

Will we send you marketing messages

We will send you marketing messages only if you have clearly indicated that you agree to receive such messages. Where we have your consent we can:
• send by e-mail, phone (including SMS and MMS), by mail or other means of communication notification of our existing and new services and special offers
• Send information by e-mail, phone (including SMS and MMS), by mail or other means of communicating information about related third-party services that might be of interest to you
You always have the right to obey your personal data for direct marketing purposes. If you want to stop receiving marketing communications from us, use “unsubscribe” or similar object located in such communication. Alternatively, you can send us a message to the info@bonbonkarla.hr email at the end, stating that you do not want to receive further information from us.

Share your data

We may forward information about you as follows:
• Third parties we have authorized to operate on our behalf, such as our employees, partners, suppliers and / or agents, to manage the services we provide to you. Third parties are allowed access to your information only as much as is necessary to perform a service function or to provide some service to us. Third parties are not allowed to use the data for any other purpose.
• as a part of the general statistics on the visitor’s user base www.bonbonkarla.hr These data will not contain details that could be personally identifiable.
• for the purpose of industrial measurements, eg measurement of site visits.
• Police, regulatory bodies or legal advisers in connection with any alleged criminal offense, unlawful activity or suspected violation of the law, or where we suspect damage or potential harm to others.
We will cooperate with all law enforcement authorities or deal with a court order seeking identity or location disclosure or any other information about anyone who violates any statutory provision as well as for the prevention or detection of crimes or the arrest or prosecution of perpetrators and offenses.

Are my data safe?

BONBON KARLA d.o.o. at all times maintains a level of security when processing customer and site visitor information that is sufficient to prevent unauthorized access, personalization, disclosure or loss of personal data.
As part of the maintenance of security, BONBON KARLA d.o.o. signs agreements with suppliers that they will deal with and process personal data on their behalf, with these suppliers requiring appropriate obligations to ensure the security of such data.

What are your rights?

All personal data you submit will be processed in accordance with applicable data protection laws, including the General Data Protection Act (“GDPR”) and any applicable applicable laws. We are here for you to enable you to use any of your rights regarding your personal information, including:
• the right to access your information as well as the right to request a copy of the personal information we have about you. To do so, please contact us at info@bonbonkarla.hr, citing that you are looking for a copy of your personal information including a clear definition of your request details. Before we meet your request, you may need to submit proof of your identity.
• the right to object to your personal information used for direct marketing. Where necessary, we will ensure that you get your consent before taking any marketing action, and you will always have the ability to opt out.
• the right to object to the processing of your personal data processed under the legal basis of our legitimate business interest (see the section “How do we use your information?”). We will adhere to such a request unless there is a valid reason why we do not, for example, if this information is needed for us to continue providing our services.
• the right to a correction. You can request correction of incorrect and / or incomplete personal information.
• the right to withdraw privola. Where we process your personal information based on your privacy, you can withdraw your privacy at any time.
• the right to delete. You may request the deletion of your personal information and we will comply with your request unless there is a statutory obligation to keep them.
• the right to transfer data. In certain circumstances, you may request that we provide you with your personal information in a structured, customized and machine-readable form and transfer them to another provider of the same or similar service. If this right is applicable, we will ensure such transmission as far as technically possible.
• the right to file a complaint with the supervisory authority. We suggest that you contact us at info@bonbonkarla.hr if you have any questions or if you have a complaint regarding the processing of your personal information.
Regardless of this, you have the right to directly contact the competent supervisory authority in the Republic of Croatia – the Personal Data Protection Agency for filing the complaint.

What does this privacy notice not apply to?

This privacy notice does not apply to companies, services, or apps we do not own or publish. This includes (without limitation) a website or third-party apps / widgets (for example, social media such as Facebook, Twitter, Google+, Pinterest, Instagram, LinkedIn) that we link to.
This notice does not apply to any pages or services provided through our Services operated and controlled by a third party. These third parties, their applications and services are completely independent of us and are solely responsible for all aspects of their relationship with you and any of your use of their services. Third parties have privacy notices and / or terms of use and we encourage you to familiarize yourself with them.

Service Providers Headquartered outside Europe>

We use certain third parties to perform certain functions of www.bonbonkarla.hr Third Parties are permitted to access your information only as necessary to perform the functions of www.bonbonkarla.hr Third Parties are not allowed to use the data for any other purpose. Some of these third-party companies may either own or have servers outside the European Union. If we share your information with such companies, we take all necessary steps to ensure that your information is secure and that we use it in accordance with this privacy notice. Keep in mind that data protection and other laws of such countries may not be as extensive as those from the European Union. Your personal data will only be transmitted to the territory outside the European Union under the following circumstances:
• The European Commission has determined that there is an adequate level of protection of personal data in the country where we transfer your data
• There are standard data protection provisions that have been passed by the European Commission, which regulates the transfer (see standard clauses on the European Union legal portal at eur-lex.europa.eu)
• For transfers to the US, the recipient organization is a participant of the EU-US Privacy Shield program; or
• Other suitable protective mechanisms are set, as described in the privacy notice for the appropriate service.
At the time of writing this document (May 24, 2018), the only third party is Google Analytics owned by Google Inc.

Changes to our business

If we decide to change or reshape our business, we may need to transfer your personal information to one of the companies within our group so that we can continue to effectively deliver the services.
Also, if it comes to merger, takeover, restructuring, reorganization or some other change involving the sale of some or all of our group’s assets, your data may be included in the property that is transferred to the new owner and may be delivered to the companies associated with the new owner . Such a change may require from us:
(i) retain the right to continue to use the transferred personal data with the right of the new owner to use such information; and
(ii) initiate additional transfers of personal data (including new personal data) to the new owner from time to time after such change.
If there is a change in our business (such as reorganization or restructuring), your personal information will remain subject to this privacy notice. However, if your personal information is transferred to a new owner after merger or acquisition, a different privacy notice may be applicable. We, or a new owner, will notify you before any of your personal information is subject to a different privacy notice.

Data Processing Manager

BONBON KARLA d.o.o. based in the Republic of Croatia, Zagreb, VII. Bukovacki ogranak 10, 10 000 Zagreb, registered in the court register of the Commercial Court in Zagreb under registration number MBS: 05011191, Personal Identification Number (OIB): 24719293077.
For any questions regarding your personal information and this privacy notice you can contact us at: BONBON KARLA d.o.o. , Privacy Policy, VII. Bukovacki ogranak 10, 10 000 Zagreb, 10000 Zagreb or at info@bonbonkarla.hr.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]